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FAQ
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Our production takes place in the city of Calgary. Our vibrant storefront welcomes the customer for in-person designing; placing orders and pick up their orders.

  • What are your hours of operation?

We’re open Monday to Friday 9 – 5 and Saturday 11 – 3. We are closed on Sundays and long weekends.

  • Can I print just one or two t-shirts?

Yes, we have no minimum requirement for ordering. We can take orders from 1 – 1000 pieces.

  • Can I have more than one thing printed on my t-shirt?

Yes, You can have as many artworks printed on the garment. We can print on the front, back or on sleeves

  • I’m in a rush, how quickly can I have a t-shirt printed?

Our Turn around time for DTG priting is 72 hours for up to 50 t-shirt orders as long as we have the garments of your choice in the stock.

We can produce an order of DTG printnig upto 100 t-shirts under 72 hours with rush order charges.

  • What kinds of fabric can you print on?

DTG printing gives the highest quality print without any colour restriction to most types of fabric. Our expertise is in printing 100% cotton; cotton-poly blend; 100% polyester.

Embroidery can done on 100% cotton; cotton-poly blend; 100% polyester.

Screen printing can done on 100% cotton; cotton-poly blend; 100% polyester.

  • Are there special washing instructions for the printed t-shirt?

Wash inside out with similar colours & gentle cycle, mild detergent and cold water wash cycle only. Do not rub print. Do not use fabric softener or bleach, do not use harsh chemicals or detergent. Hang dry only. Do not dry clean. Do not iron on prints.

  • What is Direct-To-Garment printing?

Our latest Brother DTG printer prints millions of colours from CMYK gamut directly on garments. This technology is known as Direct-To-Garment printing.

  • How is Direct-To-Garment different than silkscreen printing?

As the DTG printer prints the artwork directly on the garment, there is no screen setup require so there is no set-up charge. Unlike screen printing, there is no colour restriction. The DTG printer can millions of colours from CMYK gamut. DTG printer can print a photograph as is without any colour effect loss.

  • Can I bring in my own t-shirt for customization?

Yes, you can. The garment has to be un-worn (Brand new). Please read the policy for bringing your own garment for printing.

  • What’s included in the price?

The price includes one t-shirt and one side print. Our DTG printer can print 14 inches wide and 16 inches tall, so anything within that frame is considered one side print.

  • Am I limited in how many colours I can print?

No. Our DTG Printer can print millions of colours using CMYK gamut.

  • Are there any setup fees?

No setup fees, if you choose the most latest and highest quality technology for printing which is DTG printing. We also do in-house Embroidery and Screen printing which are associated with one-time setup fees.

  • Can I return the t-shirts if it is miss printed by the store?

Yes. We are committed to the customer satisfaction. If there is any mistake in printing by us on garments that are purchased from us, we will re-print them to fulfill your requirements. Please read our return policy for more information.

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Give Us A Call

We’re happy to answer your questions in person, so call us at 403-402-9052.

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Email Us

Your email will be answered on the same day if not in a couple of hours. Please email your inquiry to info@coyotetshirts.ca

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Visit Us

You are most welcome to visit our store and meet in person to be answered any of your questions or if you want to test the garments before purchasing. We are located at 6045 Centre St. SW, Calgary, T2H0C2.

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